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Reservations

Browse Our San Mateo Hotel Reviews

Imagine your next business or vacation experience at the Crowne Plaza Foster City near the heart of San Mateo and read the latest reviews from recent guests. From our beautifully designed rooms and suites to our indoor sky-lit pool and spa to our innovative meeting spaces, our San Mateo hotel has everything you need to relax, meet and stay connected in the Bay Area. You can read all about it by checking out our latest hotel reviews. Feel free to share your story so we can continue to make our guests are top priority.
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Quality
Cleanliness
 
Guest   May 13, 2019

Stayed for a Conference

My husband and I stayed for 3 nights in a king suite. The room was nice and clean. There was no view to speak of and the patio overlooks the highway. The bathtub had rust around the drain and the bathroom ceiling had hair on it . Must be an interesting story behind that. The AC was extremely loud and woke us often. The hotel is walking distance to a few restaurants ( MOD Pizza and Panera) and a shopping center. The hotel advertises that it has a shuttle to the airport and the mall. Even though it says that airport shuttle comes at regular intervals, we found out that you have to call for the shuttle to pick you up from the airport. The mall shuttle was not convenient. It drops off at one time in the morning. It is not available at your convenience
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Guest   April 23, 2019

Excellent location if you have car

Our stay was almost perfect! Free parking and good sound isolation. Many groceries, coffeeshop and a mall nearby (car needed). Bed was excellent and comfortable. Good only if you have car or you are staying for a layover as it is 30 min from downtown SF. Unfortunately we had 2 small incidents (this is why I said almost) : the house keeper on the 2nd day didn't clean the room and she/he only did beds. 2nd incident, upon check out they wanted to charged us 2 movies fee (Lego) despite the fact that neither me nor my wife watched this this (according to the receptionist the movie was on only for 3 min ). We ended by asking to take them out from the receipt and they did. No explanation given ! Wanted to give them more review score but the housekeeper and unknown extra charges are disappointing. We will stay again
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Guest   February 15, 2019

Excellent Hotel in Convenient Location

This is the second year in a row we stayed here while visiting our family in San Mateo. Treated us especially well with recognition of our Spire Elite status and upgraded room. Indoor pool was basically private while there. Only negatives is much of the housekeeping staff speaks no English but they went out of their way to be helpful
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Guest   February 12, 2019

Love the hotel and service

I stayed for three nights. I asked for recommendations for restaurants and how to get to my room, as I was in 2nd tower and room number didn't correspond with bldg, nor floor number. Apparently I wasn't paying attention when the front desk clerk told me where to go. Everyone was super helpful. I also enjoyed an excellent sushi dinner! I highly recommend the hotel. There are a couple of restaurants and a lounge that is great
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